Posts in quality
Thanks for sharing your experience Nancy,

“I purchased a C Golden Gate - 7 note. This instrument is beautiful. It sounds great and I feel sure that any struggles I may have with learning to play will be with learning to play, and not with the quality of the handpan. That was important to me.

I ventured on a short journey with a cheap handpan I could return in 30 days for any reason. That got me in the door of just holding one and seeing if it was something I really wanted. It was. But I didn't like the sound of that one. So, I returned it and started researching.

I knew I wanted an instrument made in the USA, with people whom I could contact if there was a problem, or way down the line if it needed tuning. I sent emails asking questions of several makers. I'm still waiting to hear back from those makers.

Isthmus was immediately responsive, and has been in great communication with me ever since - during the shipment (well packaged and safely shipped) and even since my purchase.

Let's face it, dropping a few grand on an instrument most of us are unfamiliar with is a scary proposition. Having a maker who cares about followup and any questions you might have is important. That is Isthmus Instruments - hands down. (Pun!) And again - the quality is clearly excellent.

Don't frustrate yourself with a cheap handpan. Sure try one out. Have a fling. But settle down with one you can really spend time with.

And if customer service is important to you, and it should be, go with Isthmus.”
- Nancy P.

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